FEATURES / TECHNICAL SOLUTIONS / CUSTOMER EXPERIENCE

ONE MISSION. TWO-STAGE TECHNOLOGY

Survey & Reporting

SpringBOLT’s two-stage technology is powerfully designed for the customer and the company. Each stakeholder has a different experience with the survey technology.

survey side / customer experience

The customer gets a simple and elegant tech-supported conversation. It  looks good; it’s engaging. Pictures, video, even music can fill your surveys. The questions are relevant and timely. That’s what your customers want. That’s why we designed our solution without limitation.

reporting side / company experience

As your questions are answered, and your customers make referrals, you need to get that information to work for you. Our reproting platform puts all your data in one place. With quick one-click analysis features, it’s easy to gain actionable intelligence from your efforts.

1. Survey

The customer's experience

By invitation only: We upload emails and only invite people you want.

Build sample – we’ll get lists

Open-invitation. This is appropriate for most customer engagement applications. We post a link, on your website, in the email you send, etc. and customers click and away they go.

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