Capitalize on your customer's social networks.
Survey Analysis and Reporting Platform Features
This two minute video demonstrates the functionality of the survey analysis platform available to you. It couldn’t be easier to use. Have a look.
The response timeline report is key to your survey analysis.
It helps you quickly see how often you’re engaging your customers in the feedback process and when.
Low on response? That means you are low on advertising, referral promotion, and targeted product positioning.
One simple survey analysis feature can grow your business where it matters most. Let SpringBOLT help you conduct a a targeted survey.
You’ve got feedback!
Now, what are people saying about your products and services? Your staff? Your atmosphere? Knowing the answers can mean the difference in losing a customer or maximizing the customer’s lifetime value to your business.
That’s where the detail report come in. It takes survey analysis to the next level. Easy to read charts immediately give you the answers you need.
We’re happy to help with interpretation – just let us know!
In their own words!
No survey analysis would be complete without word-for-word feedback directly from the customer.
Our platform allows you to highlight key words and generate word clouds to quickly summarize customer perceptions.
If you receive a hot comment, one we think you should read right away – we’ll text you and let you know.
Save the customer with simple survey analysis!
If you get some bad feedback, wouldn’t you want to know right away?
Moving to save the client relationship might be a simple email or phone call away – but, you have to know when to act.
If you get some critical feedback, we’ll email and text you or your staff right instantly. We put you in control of your client relationships. Would you want it any other way?
These screenshots are from live surveys and demos we’ve presented along the way. There is no limit to what we can accomplish from a branding perspective.
Let us place images of your products right there on the page and let the customer choose his or her preference.
Can you ask for better direct marketing?
Your customers social networks are as valuable to you as air-time – and a tiny fraction of the cost.
Your customers are your advocates. Our software makes it easy and rewarding for them to promote your business.
Your customers have friends and family. They may mention your business in passing. Maybe they’ll see your coupon on the fridge.
But, consider this. Their social networks are digital. Why mail a coupon, when you can email it?
Want to encourage customer loyalty? If your customer forwards your coupon or posts it to their Facebook feed, they should get some credit for marketing your product or service.
Our software gives it to them. You can see how your deals are traveling across the social network, how successful different campaigns are, what the most sought after deals are. Incentivize sharing by offering special prizes for only the most loyal customers.
Television commercials are dead. Radio and paper are dying. Take advantage of the referral marketing revolution.
SEE WHY SPRINGBOLT IS THE RIGHT COMMUNICATIONS PARTNER FOR YOU.